Contact
Talk to us.
For Certificate of Analysis verification, researcher account access, compliance questions, and order support, the channels below are the fastest path. We respond within one U.S. business day.
Researcher Support
General inquiries & COA requests
support@keystoneresearch.shop
For order status, COA verification for a specific batch, account questions, and shipping.
Compliance
RUO & regulatory questions
compliance@keystoneresearch.shop
For questions about our Compliance & RUO Policy, attestation, or regulatory framework.
Press & Partnerships
Media inquiries
press@keystoneresearch.shop
Use subject “Press” or “Partnership.” Include the publication or organization link in the body.
New to Keystone?
Request Researcher Access
Submit a verification request. Our compliance team typically approves accounts within one business day.
Response Time
Within 1 U.S. business day
We monitor inboxes around the clock. Compliance and account-verification requests are typically resolved the same day they’re received.
Location
Keystone Research Aminos LLCLas Vegas, NV
United States
All products ship from our Nevada facility. Organized under Nevada law.
Frequently Asked Questions
How do I request a Certificate of Analysis for a specific batch?
Every product page lists the active batch and links to its published COA in the "Batch History" section. If you need a specific historical batch or have questions about a result, email support@keystoneresearch.shop with the product name and batch number — we respond within one business day.
How do I open a researcher account?
Submit an access request at /auth/request-access. Our compliance team verifies the account, typically within one business day, and then asks you to complete the Research Use Only attestation. After attestation you can browse the full catalog and place orders.
How fast does Keystone respond to email?
We aim to respond to every inbound email within one U.S. business day. Compliance and account-verification requests are typically resolved the same day they are received.
Where is Keystone Research Aminos located?
Keystone Research Aminos ships and operates from Las Vegas, Nevada. The company is organized under Nevada law.
Does Keystone offer phone support?
Email is currently the only support channel. We monitor inboxes around the clock and respond within one U.S. business day. Email also lets us route to the right team (support, compliance, press) and attach documents (COAs, invoices) directly.
How do media or partnership inquiries reach the right person?
Include the word "Press" or "Partnership" in the email subject line and the message will be routed to the relevant team. Please link to the publication or organization in the body of the message so we can verify the request.
Looking for a specific document? The full Compliance & RUO Policy lives at /compliance. Privacy questions are answered in our Privacy Policy.